Serpentine Computer Support

Don’t Worry About Your Computer Problems We’ve Got You Covered In Serpentine

KCR (Keeping Computers Running) IT Solutions are locally owned and operated, we provide fast, friendly and reliable support services for home and small business, to help you get the most from your IT. Reach out today and see how we can help you with your computers.

Talk With KCR IT Solutions,
We Would Love To Help You

See What Some Of Our Customers Say

Julia Roscis
13/09/2023
My place to go!
Julie Parsonson
17/07/2023
I have had David out a few times to help me with computer and printer problems, is service is outstanding, he’s very helpful, thank you
Marilyn Gable
13/05/2023
Adriana gave excellent customer service. She was very helpful, caring, polite and knowledgeable. I was very satisfied with the service that she gave. I will return again and tell others to ask for her by name. Please give her a pay raise or bonus because employees like her keep customers coming back to the business!!!
Eva Simon
13/05/2023
Adrianna it’s amazing ! Truly helpful, they go above and beyond ! Thank you so much !
Martin Roe
16/04/2023
Very helpful fit me in at short notice, didn't fix my problem as it was a smart television problem and not really his field but tried everything he could think of. Ended up the tv was faulty.
Luci Van den Berg
09/03/2023
When my laptop stopped working, David went over and above to fix it ASAP. He is efficient, well-priced and really knows his stuff. His customer service is five stars and I highly recommend him.
Ali Thomas
02/03/2023
David has been my IT go to for years !! (Over 6 years?) always tag him on FB posts because he is an honest fair business person. Who has looked after my computer needs and donated and discounted to a not for profit I’m involved with.
Most recently my trusty older laptop died, David assessed what I needed and offered me a refurbished laptop. I haven’t looked back! No issues it runs fine and offers more than I will use!
Have a chat with David before purchasing, I could have spent more on a newer machine than I didn’t need. Thanks David!

Highly recommend David
marco robles
13/02/2023
Nick, the tecnichian was very knowledgeable and fixed my laptop in no time. Now it's free of viruses, thanks Nick
JC Duran
13/01/2023
I took my old Mac for update and did great job with very reasonable price.. Thank You
Karly White
05/01/2023
Great service fast and reliable
Paulin Gregan
05/01/2023
KCR IT Solutions offer a comprehensive and friendly service and has resolved my issues and questions promptly and efficiently with very fair pricing. Recommended!
Finance Broker: Nichole McManus
08/09/2022
Thank you SO much David for all your efforts. A new computer has saved me so much valuable time. You were super helpful and professional and I’d highly recommend you to anyone seeking IT assistance.
Jarrad Coote
24/06/2022
I don't do reviews often but David deserves 5 stars from me. At every point he has gone above and beyond to get our complex system running smoothly and keep them running. Responsive, knowledgeable and good value. Thanks for your help mate.
Ben D'Silva
23/06/2022
Great to deal with!Good guy and excellent prices and knowledge
William Haig Hodge
20/06/2022
I recently had David perform a fix to my pc. during which we discussed upgrading it whilst it was in his care. This was no trouble for him. Provided realistic time frames and decent prices, kept me informed with the process.

would recommend.
Sharon McCaskey
20/06/2022
I refereed David to a few clients and he did not let me down, in fact they we're super thrilled with his service.
I asked my clients for feedback they said, he was super polite, very reasonable in price, kept them in the loop, delivered BEFORE the due date and fixed the issues!
Jeffrey Bowman
17/06/2022
Dave clarified a security issue that has been "bugging me" for a while re one of my devices and now am confident the issue has been resolved, fabulous service, thanks Dave
David Matthews
22/04/2022
Highly recommended David was on-time and did everything thing he said he was going to do and we'll priced thanks again David.👍
Corina
29/09/2021
Highly recommend David. Feel we have challenged him with a couple of issues, but he never fails to sort it out!
Brigit Charles
08/08/2021
Rescued! David came to my rescue and transferred my data to a second hand laptop, which I'm very happy with. The service was excellent and fast, so I can highly recommend his services. Thanks David 😃
Deb
05/08/2021
Deb @ Yebp Cafe I met David when I first moved in to the cafe, I've worked with many IT computer technicians over the years and can honestly say the service David and his company provide is outstanding.
When you call someone answers, I've always received same day call out and the prices are budget priced, very reasonable 👍
If anyone out there needs their laptop checked, upgraded or you are experiencing any tech issues, call Dave and tell him Deb @Yebp cafe sent you 🇦🇺
Jennie MacNicol (jmac)
07/07/2021
I hae no hesitation in recommending David for all your software and hardware requirements. David replaced my old laptop and upgraded the new laptop so I now have a faster and more efficient computer to complete my clients tasks.
Arbie Pattiselanno
19/06/2021
After experiencing keyboard issues with my laptop I contacted KCR IT. David was very responsive and timely with communication and after meeting him, found him to be very personable and helpful with his expertise. He goes above and beyond and got the job done quickly and efficiently. Pick up and drop off service is commendable.
Cathy Smith
13/06/2021
I have know David at KCR IT Solutions for a few years now. He has rebuilt 2 of my laptops, made them faster and more reliable. This came about after a casual conversation about having to buy a new laptop. David asked to do an assessment on my laptop and then suggested that I didn't need to buy a new one that i just needed a few new parts and a good clean. I have been able to update 2 of my laptops for a fraction of the cost of a new one and the performance is outstanding.I have been so impressed with David's professionalism and service when I was looking to buy an additional laptop I went straight to KCR. David had a refurbished business grade laptop available which has been perfect for my needs.When you are in the market for computer equipment, new, refurbished or just want to see whether your current system is worth upgrading definately give David a call. Very happy with his service, repeat customer and will continue going back as the need as rises.Thank you so much David you make upgrading computers so much easier.
Anastasia Zekanović
25/03/2021
David was super friendly and helpful, helped my family and I with all our technical issues. 10/10 recommend 😁
Sharon Hawton
21/03/2021
David is very responsive, a great communicator and delivers on time. Very helpful when providing information.
Rae Bateman
26/02/2021
I recently purchased a new computer from David.He listened to what I wanted and then told me what I would need to get the job done.He was able to get me a great computer at a great price and was able to set it up for me with minimal disruption to my business.He picked up my old laptop and returned my fully functioning new computer the next day.Exceptional service and knowledge.Thank you David.
Peter Shurmer
19/02/2021
I used David and KCR for a laptop fix. Prior to KCR my laptop lagged and was almost thrown against a wall multiple times. He advised some improvements, took my laptop away did them, and brought it back. I am so happy with it now. its actually worth using! thanks David
Rod and Gaynor Bryson
23/01/2021
Thanks for your help
Georgi Nikolov
13/01/2021
Excellent service! Very professional customer service and technicians. Today I went with a problem that I could not boot my gaming PC. They fixed my problem right away! I will certainly go back to them for any problem I have in the future with my PC. Recommended!
Denis Ivanac
16/09/2020
Great knowledge and service at a fair price
BlenderGuy
06/08/2020
Very professional and very competitive rates compared to most businesses around, very friendly service as well.
Ally Belle
31/07/2020
100% recommend just got home and started using my laptop after the hard drive decided to stop working. was replaced and 10000x faster which i honestly didn't believe or expect to be possible. thankyou David for the speedy service in fixing it
Rick Taylor
24/05/2020
David arrived on time for the initial call out and again when the repair was done. Everything was fixed in a fast and efficient way. Good value for money. Thank you David for fantastic service.
Justine Deering
24/04/2020
David was friendly efficient & offered a fantastic professional service. Competitive pricing too. The pick up & drop off service is fantastic. I highly recommend KCR IT & would most definitely use again 🙂
Ryan Petrik
24/03/2020
David was brilliant! Responded urgently as our computer runs our entire workplace, and had it all back up and running pronto. Can’t speak highly enough about him!
Tracey Franco
positive review 
19/01/2020
David always goes the extra mile for his clients and this is why they always come back! I have been using the devices of KCR for many years and find David to be very helpful and I also recommend him to my friends and family as I know he will look after them. Give David a call for ALL of your tech needs!
Ken Miller
24/09/2019
David has been supplying, installing and servicing our work and personal computers, both windows and macs, since 2015.His depth and breadth of practical 'know how' on all facets of IT are very impressive. I have no hesitation in recommending David for any computer related work!
Michael Nella
24/08/2019
Great guy knows wat he is doing price is good
Stewie Sutherland
positive review 
17/08/2019
Fantasic, fast and profesional service!

Highly recommend!!!
rob oliver
24/07/2019
Had a problem, phoned David for help. Arrived early next morning problem solved. Would recommend David to anyone who had computer troubles.
Emma Galloway
24/07/2019
David is very patient and took the time to understand my business needs and provided me with options for my business. I have no hesitations in recommending KCR!
Tracey Franco
24/07/2019
I highly recommend the services of David from KCR IT Solutions. David always goes out of his way to make sure that the job gets done and you are happy with his service. David is also knowledgeable and will always get to the bottom of your computer problems and fix them!
Meegan Moses
24/07/2019
David is amazing at what he does! He has extensive knowledge in the industry & is very prompt with offering assistance to rectify an issue. I would highly recommend David for any IT services 💻
Sam Houlding
24/07/2019
David was extremely helpful working within our budget with a great result fixing our imac, which nows works better than ever.
Jon Ellis
20/07/2019
I have known David at KCR IT Solutions for as long as I can remember and have been referring work to him for years.

Ive had lots of work done by him including a kick arse gaming system with an SSD hard drive and multiple storage hard drives.

In all the years I have known David and his business I have heard nothing but great things about him.

Highly recommended …… 5 Star products and 5 star service
Lisa Byfield
25/05/2019
Upgrading to a new computer was a huge deal for me! I had been struggling with lots of issues for some time, and the thought of having to navigate down the technical path was just over whelming.

David was recommended to me through NRG Networking's owner Tracey Franco. I love supporting fellow Members, and MyLeadPod subscribers.

From the outset the care and attention that has been shown to me has been exceptional.

The first call I received was a discovery call where David asked me specific questions to determine what my needs were.

He recommended a particular computer to suit my needs.

He has come in on teamviewer and taken care of all the technical aspects that I had no idea about. And whilst I wasn't available has corresponded with my husband in getting everything up and running both late at night and very early in the morning.

He drove to Perth to bring a cable to me that I required to run two screens.

David has always been at the other end of the phone at any time that I have required assistance or support.

I cannot recommend David highly enough and if you need someone that is reliable and 'knows his stuff' then David KCR is your man!😀
Suzanne Kerr
positive review 
27/04/2019
Thank you David for your prompt service. As always great job done.
(New hard drive and service on Dell laptop)
Tiff Wallace
positive review 
03/01/2019
5 stars!
Thanks so much David, you went above and beyond to help our family have a functioning computer. We appreciate all your help. Highly recommend.
Brett Foster
positive review 
07/11/2018
2 other repairers had already tried (failed) to repair our system.
David had it diagnosed in 5 mins and we came to the conclusion that it had had its day.
A new system was bought built and all data transferred in a couple days, with no losses.
Love your work
Adriano De Sousa
positive review 
01/11/2018
Thought i'd lost all my data on a hardrive, David rescued my data and improved my computers functionality! He was also very patient with me, which i gratefully appreciate!
Russell Edmunds Photography
30/07/2018
Total professional service
mrs highwest
25/07/2018
I've had a few laptops repaired by David and also purchased a machine from him. He explains the details of the running systems in words I can understand. He is very reasonably priced and has kept me in the loop as to time frames every time he's had one of my computers. Very highly recommended.
Joanne Tia Daley
24/07/2018
Thank you David for rectifying a well overdue problem on my laptop and for updating and correcting other issues. It's very much appreciated. A job well done! Thank you.
Graham Jones
24/07/2018
Thank you David for your help your price and the way you fixed my Computer. It has never run so good. Highly recommended, and will be recommending you . Very efficient and good service Thank youGraham
Chris Scambler
24/07/2018
I have been using David to fix my computers for many years and have no hesitation in recommending him as the best computer Technician I have ever had. David is honest reliable and always willing to help.
sue caissy
24/07/2018
David is incredibly helpful and capable
Shelley brookshaw
24/07/2018
I've had a few laptops repaired by David and also purchased a machine from him. He explains the details of the running systems in words I can understand. He is very reasonably priced and has kept me in the loop as to time frames every time he's had one of my computers. Very highly recommended.
Ali
24/07/2018
David has been our go to guy for several years...(Desktop & laptop computers)Honest, reliable and local. Exactly what you need when you have no idea what your doing!I have recommended several friends to David, all were happy with his service.David has also provided free of charge equiptment and advise for a non profit organization I am the secretary of, he is very much a person of the community.
David Heart
24/07/2018
Thanks mate, I really appreciate your help, awesome job!
Tia Jo Daley
27/02/2018
A job well done! Resolved my laptop issues to make it better, faster, cooler and a more functional partitioned system. Very grateful! I highly recommend Kwinana Computer Repairs. Thank you David. 🙂
Louisa Snelling
26/11/2017
David thank you so much.
Super fast, super reliable and appreciate your help. Totally recommend �
Darren Blackley
15/10/2017
David has extensive and a wide range of knowledge regarding MAC and PC issues both hardware and software and I certainly have and do recommend him on many occasions to people. If you want to get it done right the first time and same lots of $$$ get in contact with Kwinana Computer Repairs today. Hey you - yes you, don't think about it - do it now - you are right here - click on the message button on the page look up, there on the right 🙂
Heather James
27/09/2017
David is awesome, he knows what he's doing, he is reliable, friendly and knows exactly what you need.
His prices are without competition.
Ben D'Silva
10/06/2017
One of the best techs around. I would recommmend David to everyone. He is honest, well priced and extremely good at what he does. If you need computer help, just call David.
Abby Simmonds
11/04/2016
Repaired laptop very fast, great in home service. Knows his stuff! Will recommend to others